Business Development Manager

About the Company

Hello from Singapore! ECU Worldwide is your best partner from one of the major global hubs in the world, Singapore. In Singapore, we connect you to more than 120 countries through 106 export and 86 import trade lanes that form over 600 port connections. With an unparalleled access to niche trade lanes, we really simplify geographies for our customers. We provide niche trade lanes for export to Lae, Port Moresby, Darwin, Belawan, Davao, Cagayan, Subic, Maputo, Tema, Lagos, Tamatave, Riga, Wellington and Lazaro Cardenas. Through a seamless integration of our robust multi-modal transport, we ensure smooth movement of your cargo across our extensive services - LCL, FCL, air, ex-works and DAP shipments. Our specialized teams of 120+ members are equipped with the knowledge and distinct processes to handle and move your Project Cargo, Over Dimensional Cargo or Hazardous Material with safety standards that meet the world's best.

About the Role

To achieve budgeted sales volumes and profit by expanding customer base and providing effective and efficient customer/agent management.

Responsibilities

• Business & Customer Development
• To increase customer data base
• To canvas and secure new accounts
• To promote import/export services offered by ECU Worldwide
• Manage and develop existing customer by increasing the trade volume
• To visit customers as per set targets weekly/monthly
• Ensure the profile of customers are maintained and updated so as customer service assistant may contact them on regular basis
• Monitor and follow up on tele calls made by CS on a weekly basis so as ensure business is generated
• Ensure service level is maintained for existing customers
• Prepare monthly sales plan and discuss with the team
• Perform market research to develop market intelligence data base and pricing
• Day to Day Operation
• To prepare quotations as requested by the customer
• Manage volume fluctuation of customer and cover lost accounts
• Prepare and manage sales campaigns
• Manage and monitoring the CS assistants by providing them with customer information and follow up on tele calling for new and existing customers
• To review and prepare monthly performance sales performance report and present report in the monthly sales meeting

Qualifications

• Minimum educational qualification required degree

Required Skills

• Good experience in relevant industry (NVOCC, Freight Forwarding)
• A great attitude and self motivated individual
• Excellent written and communication skills
• Intermediate computer skills