BUSINESS DEVELOPMENT MANAGER

1. Key Responsibilities

A. Lead Generation & Prospecting

• Identify potential clients and new market opportunities.

• Research target industries, customer needs, and competitors.

• Build and maintain a strong sales pipeline.

B. Client Relationship Management

• Approach, pitch, and negotiate with prospects.

• Maintain long-term relationships with key customers.

• Handle onboarding and ensure customer satisfaction.

C. Sales & Revenue Growth

• Prepare proposals, quotations, and bids.

• Close deals to meet or exceed revenue targets.

• Support marketing activities to drive sales.

D. Strategic Planning

• Develop short-term and long-term business growth strategies.

• Analyse market trends to guide company decisions.

• Work with product, marketing, and operations teams to improve offerings.

E. Reporting & Forecasting

• Provide regular reports on sales progress, pipeline, and performance.

• Forecast quarterly and annual revenue.

• Use CRM tools to track activities.

2. Skills Needed

Hard Skills

• Sales techniques & negotiation skills

• CRM software (Salesforce, HubSpot, Zoho, etc.)

• Market research & analysis

• Proposal writing

Soft Skills

• Excellent communication & presentation

• Relationship-building

• Strategic thinking

• Problem-solving

• Time management

3. KPIs / Performance Metrics

• Revenue closed

• Number of new clients acquired

• Sales pipeline value

• Conversion rate

• Customer retention / satisfaction

• Market expansion achieved

4. Typical Requirements

• Diploma or degree in Chinese culture, Business, Marketing, Sales, or related field.

• 2-5 years experience in sales or business development.

• Strong interpersonal and commercial skills.

5. Requirements based on industry

• Our company sells a range of chinese products including but not limited to: Arts and Craft, Jewellery, paintings etc.

• Familiar with chinese culture and chinese arts and crafts (products)

• Familiar with social media marketing, especially Facebook, able to create content

• Knowledgeable in sales pitch and livestreaming