Act as a trusted advisor for business on new demands requiring technology or operations enablement.
Prioritize business requests and co-create business roadmap with relevant segments.
Support project pipeline, pre-project planning activities, and prioritization.
Drive effective business change by building strong relationships with business leaders and technology partners.
Develop high-level solutions to illustrate feasibility of achieving target business outcomes.
Align solutions with organizational technology roadmap and strategy in consultation with architecture and technology teams.
Collaborate with business users and internal technology teams to define and analyze requirements.
Initiate implementation plans for projects, including operational and technical readiness.
Scope and evaluate new initiatives, considering scalability, maintainability, cost, and risk.
Work with cross-functional teams (analysts, architects, testing) to clarify requirements.
Ensure smooth delivery of solutions and review test scenarios.
Support user acceptance testing and address issues from a business perspective.
Identify potential risks and propose mitigation strategies.
Communicate and provide regular updates on critical production incidents impacting operations.
Review system stability, responsiveness, and incident root causes with business teams.
Track continuous improvement initiatives and resolve BAU system challenges early.
Monitor service level fulfillment and close gaps where needed.
Build processes to measure benefits and align resources to initiatives with highest ROI.
Improve systems by analyzing current practices and designing modifications.
Key Requirements
Bachelor's degree in Engineering, Business, Finance, or equivalent.Minimum 5-8 years of relevant banking and/or consulting experience.Strong business domain knowledge in banking (Trade Finance).
Proven quantitative, analytical, problem-solving, and process design skills.
Understanding of technology and operational processes across functions.
Resourceful team player with strong collaboration skills.
Familiarity with change management and project management fundamentals.
Excellent communication, influencing, and negotiation skills.
Passionate, diligent, and resilient with ability to thrive in ambiguity.
Experience in scoping and evaluation of initiatives, including risk assessment.
