We are seeking an experienced professional to support business process analysis and transformation initiatives. The ideal candidate will work closely with stakeholders to evaluate current processes and design improved future-state workflows.
Key Responsibilities:
- Analyze and assess current-state business processes through interviews, workshops, focus group discussions, and data collection
- Design and develop future-state processes in collaboration with key stakeholders, including contractors and vendors
- Facilitate stakeholder workshops and discussions to gather requirements and build consensus on proposed process improvements
- Document process models using the organization's preferred tools and standards
Required Skills & Experience:
- Relevant academic qualifications and professional credentials in a related field
- Minimum 3 years of relevant experience in a similar role
- 5+ years of experience required for Senior Deployed Staff positions
- Strong stakeholder management, facilitation, and communication skills
- Experience in process mapping and documentation tools preferred