Billing Manager (Central Hospital) #HRY

Key Responsibilities

. Lead the full bill adjustment process: review, validate documents and correct bill discrepancies in the system, and ensure accuracy and timelines

. Manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards

. Handle escalated cases and ensure prompt effective resolution

. Identify process gaps, improve, and streamline processes to enhance patients satisfaction and experience

. Collaborate with internal departments / teams to ensure compliance to billing policies, governance requirements, and service-level agreements

Interested applicants, please email your updated CV to [Confidential Information] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company EA license No.: Recruit Express Pte Ltd (99C4599)