The Assistant Sales Manager is responsible for developing and maintaining business opportunities through active direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity. He/She will identify areas of improvement in overall sales performance and develop strategic action plans to optimize the performance of the sales team and drive incremental sales revenue.
Key Responsibilities:
- Reporting to the Director of Commercial, you are the key member of the management team.
- Identify and develop new business opportunities manage account base to maximise performance across all revenue streams (Corporate and Groups).
- Generate and maximize the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment.
- Manage and maintain the business relationship with existing and new clientele base to achieve customer satisfaction ensure external and internal customers are satisfied with our services.
- Participate and coordinate promotional and trade shows or any other assignment.
- Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved - launch tactical promotions if required.
- Identifies and develops new and existing business opportunities by planning and executing specific strategies.
- Develops and executes sales programs that encourage intermediaries and travel partners to drive incremental business to the Hotel.
- Establishes sales targets and revenue objectives are met and tracks performance against established goals.
- Monitors competitors activities and assists in marketing intelligence.
- Travel when required to promote the hotel and develop potential business in other markets.
What We're Looking For:
- Diploma in hospitality or tourism management or a related field with experience
- Minimum of 2 to 5 years of sales experience, preferably in a hotel capacity
- Relevant room sales experience in the hospitality industry with proven sales track record preferred
- Matured, self-motivated, dynamic, meticulous and result-oriented individual
- Excellent interpersonal and communication skills with a strong network preferred
- Possess strong negotiation and presentation skills
- Effectively bilingual
- Applicants with lesser experience will be considered for a junior position
- Well-groomed and professional disposition
- Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively
