Search by job, company or skills

Analyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology

Dbs Bank
Fresher
Singapore
Early Applicant
  • Posted 25 days ago
  • Be among the first 10 applicants

Job Description

  • Provide 24 x 7 IT Operational support to production support teams including weekends and holidays in different shifts.
  • Incident Management and Reporting
  • Recovery coordinator for involving the right parties and recording of chronological events
  • Point of escalation for support staff or management
  • Review all daily activities and ensure completion of shift duties for each team and proper handover
  • Monitoring and recovery of batch jobs
  • Perform health checks and alert management.
  • Coordinate DR testing.
  • Consolidate and analyse management reports for presentation.
  • Implement continuous improvements through automation tools, SRE (Site Reliability Engineering) principles.
  • Perform post-resolution follow-ups to ensure problems have been adequately resolved by the application team.
  • Ensure proper guidance, training and mentoring are given to new staff.
  • Lead formal and informal Post Event Problem Reviews (PEPRs) with platform support teams.
  • Ensures on-time communication to stakeholders on application issues.
  • Facilitate and manage business/operations communication during critical issues.
  • Create/Update SOPs for health checks, monitoring, investigation and recoveries.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Operations
Employment Type:
Full time

About Company

Job ID: 150803061

Last Updated: 07-07-2026 06:38:21 AM
Homejobs in SingaporeAnalyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology

Similar Jobs

Analyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology

Dbs Bank
Singapore

Skills:

Automation Tools, Incident Management, Health Checks, Monitoring

Incident Response Analyst II

Astreya
A
Singapore

Skills:

Fire detection and suppression systems, Incident management and escalation procedures, DCIM or centralized monitoring platforms, Mechanical Systems, HVAC and cooling infrastructure, Electrical Systems

Senior Systems Analyst - Automation/GenAI (Cluster Office)

synapxe
Singapore

Skills:

Uipath, Blue Prism, Power Platform, GenAI tools, enterprise AI platforms, automation platforms

Corporate Finance & Strategy Analyst

pave bank
Singapore

Skills:

google sheets , Excel, CRM Tools, AI automation tools, Financial Modelling

Application Support Engineer

Goldtech Resources PTE Ltd
Singapore

Skills:

Application Support, Incident Management, Microsoft Azure, System Integration, Production Support, Root Cause Analysis, Cloud Support, API Troubleshooting