Administrative Assistant

The Administrative Assistant is an individual contributor role that serves as the operational anchor for the Singapore office and warehouse. This position combines administrative oversight, covering areas such as budget, contract, and travel management, with a strong focus on employee engagement, stakeholder coordination, and effective digital communication. The role reports directly to the General Manager in Singapore.

Key Responsibilities:

Office Operations & Facility Management

• Site Management: Oversee daily operations for the Singapore site to ensure a safe, high-functioning, and welcoming environment.
• Vendor Relations: Act as the primary point of contact for building management and various external vendors.
• Procurement & Finance: Manage the annual office budget. Coordinate with procurement vendors and liaise with the Philippines-based payment, invoicing, and security teams for administrative alignment.
• Access & Assets: Manage the Face Recognition access system, register employee security passes, and oversee the allocation of personal lockers.

Stakeholder & Travel Management (Local leadership support)

• System Proficiency: Utilize Navan for end-to-end travel logistics (flights, accommodation, visas) and concur for expense management and reconciliation.
• Local Leadership Support: Provide dedicated coordination for Singapore's leadership, including managing external meeting logistics with partners
• Relationship Management: Curate and arrange customized gift hampers for partners and stakeholders for special occasions and festive periods.
• Executive Hospitality: Organize boardroom logistics and catering for high-level meetings and visiting leadership.

Engagement, CSR & Team Culture

• Project Leadership: Plan and execute Corporate Social Responsibility (CSR) initiatives and team-building events.
• Event Management: Oversee special budgets for celebratory year-end events and internal office gatherings to maintain high employee morale.
• Engagement Initiatives: Boost office morale by organizing pulse events, including random lunch sessions, afternoon teas, and drink sessions.

HR Operational Support

• Employee Lifecycle: Responsible for local onboarding/offboarding logistics for the Singapore team.

Key Qualifications:

• At least 2 years of solid experience in office management
• Systems: Proficiency in Navan & Concur.
• Communication Platforms: Highly proficient in Slack and Microsoft Teams for real-time coordination and internal announcements.
• Software Suite: Advanced user of MS Office (specifically Outlook for calendar management, Excel for budget tracking, and Word for documentation).
• Experience: Proven track record in office management, facility oversight, or executive assistance.
• Communication: Strong ability to coordinate across functions.
• Financial Literacy: Experience managing a functional budget and navigating procurement/invoicing workflows.
• Database Management: Comfortable tracking contract timelines and managing security software databases.

About Asurion

Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. We are the global leader of connected life services with 55 offices worldwide and working with 120 respected companies you've heard of whose products you love. Asurion's 19,000 employees and counting deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.

How we work together

When we all act as leaders, we make Asurion great. At the core of this philosophy are our Leadership Principles, a common language we all live by to drive success. Asurion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information, please visit www.asurion.com