Administrative Assistant

We are looking for a detail-oriented and proactive Administrative Assistant to support our team's daily operations.

Tasks:

• Oversee the complete order processing workflow, encompassing billing operations such as invoicing, payment processing, and order fulfilment on the e-commerce platform.
• Coordinate with warehouse and logistics teams to ensure timely and accurate order shipments.
• Monitor inventory levels and update product availability on the platform.
• Implement order tracking mechanisms to provide customers with real-time updates on their purchases.
• Resolve any order-related issues or customer inquiries promptly and professionally.
• Monitor and resolve any billing discrepancies or issues promptly.
• Coordinate with the Finance team to ensure seamless billing processes and timely resolution of customer inquiries.

Requirements:

• Excellent organizational skills and attention to detail to ensure accurate order processing and billing.
• Effective communication skills to collaborate with cross-functional teams and address customer inquiries.
• Proficiency in e-commerce platforms, and order management systems.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Minimum ITE graduate or equivalent qualification.
• Prior experience in an administrative or office support role preferred.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Good communication and interpersonal skills.
• Ability to multitask and work independently in a fast-paced environment.

What We Offer

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.