Admin Executive

Company Overview

Loanify is a Singapore-based financing consultancy that helps individuals and businesses navigate borrowing options. We connect customers with suitable financing solutions and support them throughout the application process with clear communication and professional service.

Job Summary

You will support Loanify's daily administrative and operational activities by managing records, assisting with financing applications, and coordinating documentation between customers, financial institutions, and internal teams.

Responsibilities

• Organise and maintain accurate customer and application records to support financing processes
• Prepare, check, and submit financing application documents ensuring completeness and accuracy
• Update internal systems and databases with precise customer information for operational efficiency
• Follow up with customers to obtain outstanding documents and information required for applications
• Coordinate communication between customers, financial institutions, and internal teams to clarify application requirements and status
• Track and monitor ongoing financing applications to ensure timely progress and resolution
• Prepare basic reports, records, and administrative documents to support team operations
• Perform filing, scanning, data entry, and general office administration to maintain organised workflows
• Manage and protect confidential customer and financial information in compliance with company policies
• Support customer service and sales teams with administrative tasks as needed to enhance team productivity
• Assist with operational duties and ad-hoc projects to contribute to company growth and efficiency
• Adhere to company procedures and compliance requirements to maintain regulatory standards

Preferred competencies and qualifications

• Previous experience in administrative roles, banking, finance, or customer service is advantageous but not mandatory
• Proficiency in Microsoft Office and Google Workspace to efficiently manage documentation and communication