Job Summary
We are seeking a confident and persistent Accounts Manager to lead credit control and collections, ensuring timely recovery of outstanding payments and safeguarding company cash flow.
Responsibilities
- Lead collection efforts to secure outstanding customer payments and protect cash flow
- Monitor aging reports and proactively follow up on overdue accounts to reduce debtor days
- Communicate with clients via calls, emails, and meetings to negotiate payment terms and resolve disputes
- Escalate problematic accounts to management when necessary to mitigate credit risk
- Implement and enforce credit control policies to maintain payment discipline
- Oversee accurate and timely invoicing and ensure correct application of incoming payments
- Perform account reconciliations and resolve discrepancies to maintain accurate receivables records
- Manage GIRO deductions and payment processes efficiently
- Review customer credit limits and assess credit risk to support sound credit decisions
- Prepare weekly and monthly AR aging and collection reports for management review
- Support month-end closing and audit processes by providing necessary documentation and reports
- Supervise Accounts Receivable staff, if applicable, to ensure team effectiveness
- Collaborate with Sales team to align on client payment discipline and improve collection outcomes
- Continuously improve collection processes to enhance cash flow and reduce outstanding receivables
Preferred competencies and qualifications
- Diploma or Degree in Accounting, Finance, or related discipline
- Minimum 5 years of experience in Accounts Receivable and Credit Control
- Proven track record in collecting overdue payments
- Strong negotiation skills demonstrated in handling difficult clients professionally
- Proficient in accounting systems such as QuickBooks, Xero, and MS Office
- Detail-oriented, responsible, and results-driven approach
