This is a 6-month contract, hybrid role with a leading social media US MNC in Singapore.
Responsibilities
- Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, including Non-Marketing Paid Messaging, ensuring high levels of customer satisfaction.
- Identify upselling and cross-selling opportunities, including Non-Marketing Paid messaging opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen.
- Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of the company's products.
- Educate clients on our product solutions, including Non-Marketing, and best practices to drive the adoption of the company's solutions, thereby enhancing and growing existing business partnerships.
- Collaborate with cross-functional teams to design and implement solutions that align with client objectives.
- Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes.
Qualifications
- 5+ years of experience in sales account management, or business development.
- Experience in Business Messaging/Enterprise Sales
- Proficiency in Bahasa Indonesia as this role will work closely with in-market teams and clients in Indonesia.
- Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities.
- Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals.
- Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans.
- Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes.
- Bachelor's Degree
Preferred Qualifications:
- Experience in Sales or Advertising industries
- Advanced degree in a relevant field, or certifications in account management, project management)
- Proven technical skills (Excel, Google Suite or data analytics tools)
- Familiarity with the social media's suite of advertising solutions.
- Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needs
