Responsibilities
As an Account Manager, you will independently manage a portfolio of marine insurance clients, including hull, liability, and associated marine coverages. You will analyse risks, structure coverage solutions, negotiate with underwriters, and ensure a seamless broking experience for clients. The role also contributes to process improvement, operational efficiency, and compliance within the Broking Department.
Primary responsibilities include, but are not limited to:
- Manage and develop a portfolio of clients in the marine insurance sector, ensuring excellent servicing and retention.
- Analyse insurance risks related to vessels, cargo, and maritime activities, structuring appropriate coverage solutions.
- Collaborate with clients to understand insurance needs and provide tailored risk solutions.
- Present and negotiate marine insurance policies with underwriters to secure optimal terms.
- Maintain strong relationships with insurers, underwriters, and P&I Clubs.
- Liaise with the Claims Department to ensure seamless claims handling and client support.
- Monitor claims processes to ensure efficient settlement and regulatory compliance.
- Stay updated on marine insurance market trends, emerging risks, and business opportunities.
- Oversee and continuously improve broking operations, workflows, and documentation standards.
- Participate in strategic initiatives to enhance departmental efficiency and growth.
- Perform ad-hoc duties or tasks as assigned.
Education & Experience
- Diploma and/or Degree in Maritime Studies, Law, Insurance, or related fields.
- 3-5 years of experience in Marine Insurance or broking.
- Experience with underwriters, P&I Clubs, shipowners, or charterers is advantageous.
- Possess Certificate in Basic Insurance Concepts & Principles (BCP) and Certificate in Commercial General Insurance (CGI).
- Additional marine insurance certifications will be an advantage.
Skills & Competencies
- Basic understanding of general insurance concepts marine insurance knowledge is an advantage.
- Ability to read, verify and organise insurance documentation with a high degree of accuracy.
- Proficiency in Microsoft Office 365 (Excel, Word, Outlook) with strong documentation and formatting skills.
- Strong attention to detail and commitment to errorfree work.
- Good organisation and time-management skills able to follow structured workflows and manage multiple tasks.
- Ability to maintain updated, well-organised digital and physical files in line with internal procedures.
- Clear written and verbal communication skills.
- Ability to work collaboratively within a team and take instructions effectively.
- Professional and polite engagement with internal stakeholders and external counterparts.
- A disciplined and methodical approach to routine tasks.
- High sense of responsibility, reliability, and confidentiality.
- Ability to work under pressure in a fast-paced environment.
- Positive attitude, willingness to learn, and adaptability.
What We Offer
- Career development opportunities within the broking and marine insurance sector.
- Inclusive, supportive, and collaborative workplace culture where every team member is valued.
- Comprehensive employee benefits, including medical insurance, wellness initiatives, and annual leave.
- A fiveday work week.
- Flexible work arrangements.
- Performance-based bonus and career development opportunities.
How To Apply
Please apply via or send your CV to .
Equal Opportunity Statement
Cambiaso Risso is an Equal Opportunity Employer committed to diversity and inclusion.
