Job Description
As an Executive in Destination Management, you will play a pivotal role in both the operational and administrative aspects of the department. Reporting to the Manager, Destination Management, you will be responsible for:
Administrative Support:
- Managing and maintaining accurate records of bookings, itineraries, and client communications.
- Preparing and processing invoices, expense reports, and other documentation to ensure timely closure of cruise assignments.
- Coordinating schedules, meetings, and logistics for the Destination Management team.
- Maintaining up-to-date databases and filing systems for all operational activities.
Planning & Operations:
- Planning and arranging ground transportation, hotel bookings, shore excursions, and related services for cruise ship guests.
- Assisting in manpower planning and rostering for field operations.
- Supporting the creation and implementation of new tour programs and operational procedures.
- Conducting field work when cruise ships or guests are in town, which may include weekends and public holidays.
- Assisting in the preparation of operational plans prior to ship or guest arrivals.
Education & Experience
- Diploma holder
- 2-3 years of relevant experience in cruise management, inbound travel agency, or administrative roles within the hospitality or travel sector
- Proven experience in office administration, planning, and coordination
- Able to work during weekends and public holidays when required
Skills & Competencies
- Administrative Excellence: Strong organizational and record-keeping skills, with the ability to manage multiple administrative tasks efficiently.
- Planning & Coordination: Demonstrated ability to plan, prioritize, and execute complex schedules and logistics.
- Digital Proficiency: Confident user of Microsoft Office (Excel, Word, etc.) for managing itineraries, bookings, and reports.
- Attention to Detail: High standards of accuracy in documentation, booking confirmations, and customer communications.
- Teamwork & Communication: Effective collaborator with strong interpersonal and written communication skills.
- Adaptability: Able to work under pressure in a fast-paced environment and adapt to changing operational needs.
- Learning Agility: Willingness to learn new systems and industry practices.
What We Offer
- An opportunity to deepen your expertise in destination management through hands-on involvement in end-to-end operational planning, guest services, logistics coordination, and the creation of memorable travel experiences for our guests.
- Inclusive, supportive, and collaborative workplace culture where every team member is valued.
- Comprehensive employee benefits, including medical insurance, wellness initiatives, and annual leave.
- A five‑day work week.
- Flexible work arrangements.
- Performance-based bonus and career development opportunities.
How To Apply
Please apply via MyCareersFuture or send your CV to [Confidential Information].
Equal Opportunity Statement
Cambiaso Risso is an Equal Opportunity Employer committed to diversity and inclusion.
