Drive revenue growth in the Enterprise segment and improve company market positioning
Develop business plans for sales team for market penetration
Develop products and services portfolio, as well as knowledge of current market conditions to plan persuasive approaches and pitches to potential customers
Identify revenue growth opportunities, diversify business streams and strengthen market position through research on prospects, new products/ services or industry trends or insights from business network
Cultivate and strengthen relationships with key accounts and channel partners through regular engagement plan
Ensure timely delivery of solutions according to customer needs and objectives
Handle client feedback and queries as the lead point of contact for all customer account management matters, and escalate to higher level when needed
Identify areas for improvement and enhance products/ services and customer experience
Forecast and track new sales and key account metrics
