network connectivity , Windows Server, PowerShell, Virtualisation, Dns, Bash Scripting, DHCP, Microsoft 365, Backup Recovery, Firewall, Vpn, cloud-related tasks, Active Directory

Outlook, Networking Concepts, Switches, Dns, DHCP, Microsoft 365, Network Cabling, Tcp/ip, Lan, Access Points, remote-support tools, Wi-Fi, endpoint security solutions, Microsoft Windows, IT ticketing systems

Comptia A+, Network+, Microsoft, Itil, desktop support, service desk, networking knowledge, onsite IT support, end-user devices, video conferencing systems, Troubleshooting

Servicenow, Encryption, Antivirus, Printers, Aix, Servers, Azure Ad, System Administration, Office365, Windows Server 2012, Windows 10, Microsoft Office 2013, Okta SSO, service desk ticketing system, online chat service support, IP telephony system, Microsoft Intune MDM, Network Operations, software hardware EUC Endpoints, Sharepoint

Microsoft 365, Windows Xp, Printer Support, Windows endpoint support, service desk ticket management, endpoint security awareness, IT asset handling, Active Directory account administration, Microsoft O365, basic network troubleshooting

Patch Management, Network Knowledge, Ms Office, Asset Management, Client Management, User Account Management, end user support, Troubleshooting, Reporting, Client Platform Implementation, Local Server Administration

VMware, SAP, BMC Remedy, Windows Server, Office 365, Itil, Windows 10, Active Directory, VOIP

network connectivity , VMware, Fortinet, Windows Server, Dns, Sophos, Aruba, DHCP, Microsoft 365, Cisco Meraki, Backup Solutions, Hyper-V, Active Directory, Endpoint Security Tools

Warehouse Management System (WMS), Printers, IT support, Incident Analysis, Hardware Maintenance, Network Issues, desktop support, warehouse systems, Technical Troubleshooting, handheld mobile computers, service renewals, Windows 11 desktops and laptops, technical support, barcode scanners

technology risk , Infrastructure Support, Cybersecurity, It Operations, Compliance, It Governance, ITIL practices, service management frameworks