Ms Excel, investment products, CMFAS certifications, Complaint Handling, service recovery, Customer call surveys, Financial advisory processes

shipping documents, inventory management system, shipment coordination, customer service metrics, inventory control procedures

Customer Service Operations, Freight management software, TradeNet declarations, Freight Forwarding, Microsoft Office Applications, Shipping Documentation

Service Improvement, Retail Industry, Resolve Complaints, company procedures, provide procedures, Customer Service, Refunds Processing, Customer Service Excellence, Smart Cards, strengthen customer relations, Ensuring Customer Satisfaction, Policy Management, Case Management, Retail, Feedback, Customer Enquiry Handling, Service follow-ups, Customer Operations

stock transfers , shrinkage , Import, Supervisory Skills, Customer Service, Cost Management, Administrative Work, Warehouse Facility Management, Upselling, Inventory Management System, Microsoft Powerpoint, Collaborate With Internal Team, Export, Liaising with departments

order tracking , total return , Electrical and Electronic Systems Maintenance, Process Purchase Orders, Supply and Logistics, Customer Service, strengthen customer relations, Hard Copies, Customer Facing Issues, Process Improvement, Key Metrics, external marketing, consumer law, Invoicing, Sales Support, Report Generation, Purchase Orders, Backlog Management, Logistics, Investigation

Container trucking, Organization, Customer service, Communication, Problem Solving

google suite , Microsoft Office, Sales, Customer Service

customer service, Concierge Services, Guest Relations, Problem-solving