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Customer Service Executive (Order Management | PO Processing I Electronics)

Customer Service Executive (Order Management | PO Processing I Electronics)

ea recruitment pte. ltd.
1-4 Years
SGD 3,800 - 4,000 per month
  • Posted 2 days ago
  • Be among the first 10 applicants

Job Description

  • MNC Company

  • Basic $3800 - $4000 + AWS + Variable Bonus

  • Excellent Welfare and Benefits + Career progression

  • Working location: Lorong Chuan (walking distance from MRT station)

  • Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

  • Provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

  • Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics

  • Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

  • Maintains and updates electronic and/or hard copy records as required

  • Other duties as assigned

Job Requirements:

  • Possess minimum Diploma qualification or equivalent

  • Possess minimum 2 years of relevant experience in Electronics / EMS industry exposure is preferred

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

  • Work experiences and job responsibilities

  • Current and Expected salary

  • Reason for leaving

  • Date of availability

  • Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

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This is in partnership with the Employment and Employability Institute Pte Ltd (e2'i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between works and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to EA Recruitment's PDPA and e2i's PDPA.

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More Info

Job Type:
Industry:
Employment Type:

Key Skills

Electrical and Electronic Systems Maintenance

Process Purchase Orders

Supply and Logistics

strengthen customer relations

Hard Copies

Customer Facing Issues

Key Metrics

Backlog Management