Microsoft Office, Microsoft Excel, Services Solutions, Email, Customer Service, Complaint Escalation, Product Information, Handle Customer Enquires, Interdepartmental Communication, Customer Enquiry Handling, general accounts duties, Interface with supervisors, phone etiquette, Face-to-face Communication, Service follow-ups, complaints procedures

Documentation, Customer service

Customer Support, Work Under Pressure, service recovery, shifts schedules, Customer Service, Call Centre Management, Handling bookings, Customer Satisfaction, Positive Attitude, Teamwork

customer service

POS system, Data Entry

Verbal Skills, Administrative Support, shifts schedules, Customer Service, Cold Calling Experience, Team Player, Inbound Calls, Data Entry, Interpersonal Skills, Outbound Calling

Logistics & Warehousing, Coordination, Customer Service, management of operational procedures, Customer Service Solutions, Warehouse Operations, Logistics Planning, Time-Sensitive Cargo Delivery Management, Cargo Warehousing Operations, Logistics, Issue Resolution, Operational Reporting, Transaction Management, Operations, Computer Literacy, Wms

Reports, Resolve Complaints, Delivery Information, Email, Customer Service, Ensuring Timely Deliveries, Inventory Handling, Administrative Work, Maintain Customer Database, Invoicing, Staff Supervision, Customer Enquiry Handling, Liaising with logistics departments, Monitor Shipments, Order Status, Order Processing