Mac Os, Desktop Troubleshooting, Microsoft Windows OS, iOS and Android devices, Cloning Tools, Antivirus Malware software, Microsoft Office Suite

system imaging , Windows Administration, Hardware Troubleshooting, Networking Basics, Remote Support, Active Directory, Software Deployment, Virtualization Technologies, Security Protocols, Scripting Skills

Servicenow, Unix, Itsm, Power Bi, Basic Networking, Peripherals, Jira, Itil, Microsoft 365, Linux, Excel, Basic Sql, Windows endpoints, structured troubleshooting

Incident Support, Switches, Incident Management, Incident Handling, Ticketing, Call Risk, Cabling, Service Maintenance, Manage clients expectations, It-Service Desk, Well Organised, Case Management, Technical Support, Microsoft Powerpoint, Answering Phone and Email Queries, Timely Delivery

Iso 27001, Hardware And Software Installation, Windows, Microsoft 365, Hardware Troubleshooting, Linux, Macos, Peripherals, system and data security, Microsoft Entra ID, Active Directory, Ethernet and IP configuration troubleshooting, Electrical Systems, networking fundamentals, computer components

compliance procedures , Servicenow, Leadership, provide procedures, peripheral systems, Troubleshooting computer peripherals, Communicating with end users, Deployment, It-Service Desk, Customer Mindset, Maintaining Quality Documentation, asset tracking, Asset Tracking Products, Regulatory Compliance, Effective Client Communication, support of IT systems

support management , Windows Support, It Training, Software Troubleshooting, Lan Setup, Customer Service, Analytical and Problem-Solving Skills, Laptop Hardware, recording incidents, Direct experience, hands-on skills, Administrative Support, Configuring Operating Systems, Work Assignment, Able To Work Independently, Troubleshooting Laptop

Windows OS, Linux Os, Networking, Hardware Repair, Remote Support, Virtualization, Scripting, Active Directory, Troubleshooting, Office Suite