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Desktop Support Engineer

Desktop Support Engineer

ITCAN Pte Limited
1-10 Years
SGD 2,500 - 3,800 per month
Quick Apply
  • Posted 5 days ago
  • Over 50 applicants have applied

Job Description

Responsibilities

  • Provide first-level support for desktop hardware and software issues.
  • Troubleshoot and resolve technical issues related to desktops, laptops, printers, and peripherals.
  • Install, configure, and maintain desktop systems, applications, and network connectivity.
  • Assist in the setup and deployment of new hardware and software.
  • Maintain an inventory of IT assets and ensure proper documentation is kept up to date.
  • Provide training and support to end-users to enhance their understanding of desktop systems.

Skills and Qualifications

  • Proficient in Windows operating systems (Windows 10, 11) and basic knowledge of Mac OS.
  • Experience with troubleshooting hardware and software issues on desktops and laptops.
  • Familiarity with remote support tools and ticketing systems.
  • Strong knowledge of Microsoft Office Suite and other common applications.
  • Basic networking knowledge (TCP/IP, DNS, DHCP) and experience with configuring network devices.
  • Excellent communication skills and ability to work collaboratively in a team environment.

More Info

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Function:
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About Company

ITCAN PTE LTD, headquartered in Singapore, offers a full spectrum of integrated information technology (IT) software solutions and services. Empowered to deliver Enterprise Client-Server or Multi-tier and Web-based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. Renowned in Asia-Pacific, ITCAN is fully committed to quality, customer-oriented and multi-technology expertise. Today, ITCAN operates in Singapore, Hong Kong, Australia ,India and Malaysia with over 1200 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan, and Middle East. ITCAN is committed to excellence in service for all their clients / employees.

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