IT support, desktop support, technical support, Technical Troubleshooting, Windows 11

VMware, Onsite Support, Linux, Logging, Escalation Management, Tracking, Troubleshooting, engineering support, Preventive Maintenance, Review Meetings, help desk management, Technical Support, Supplier Management, Hardware, Incident Reports, Escalation Process

antivirus software , ticketing systems , Endpoint Security, Dns, DHCP, Microsoft 365, network support, Lan, remote-support tools, Wi-Fi, web browsers, Active Directory, Microsoft Windows

antivirus software , ticketing systems , Endpoint Security, Switches, Dns, DHCP, Network Cabling, Lan, Access Points, remote-support tools, Wi-Fi, PC and laptop hardware, Active Directory, Windows desktop operating systems, Microsoft 365 applications

ticketing systems , Networking, Microsoft Office, A+, Operating Systems, Video Conferencing, Mac, Linux, Computer Hardware, Laptops, Macos, Windows 10, Ticketing, Active Directory, Troubleshooting, Case Management, Windows 81, Hardware

M365, Networking, Patch Management, Vpns, Windows, Antivirus, Macos, Active Directory, Recovery tools, Configuration changes, System updates, Communication platforms, Data backups, Remote work tools

email administration , Windows Server, Dns, Tcp Ip, User Access Management, DHCP, Microsoft 365, Backups, networking fundamentals, Wi-Fi, Google Workspace, Windows computers, security patching

Sharepoint Online, Security Compliance, Exchange Online, Microsoft Intune, Microsoft 365, Integration, Scripting, Microsoft Teams, Microsoft Entra ID, endpoint management, OneDrive, Microsoft Purview, Microsoft Defender

Backup Recovery, customer service, user profile administration, basic networking support, installation and configuration of software