Microsoft 365, Microsoft Azure, Tcp Ip, Dns, MCSE, Virtualization, Microsoft Windows Server Operating System, Sophos Cloud Service, Acronis Cloud, Troubleshooting

ticketing systems , It Helpdesk, Microsoft Office 365, Basic Networking, desktop support, remote access tools, Troubleshooting, Microsoft Windows 10, ITSM processes

desktop imaging , M365, Desktop support, Windows, Macos, Network Troubleshooting, antivirus tools, security patches, Email control panel, data backup routines, cloud administration, business applications, helpdesk ticketing system

ticketing systems , Servicenow, DHCP, Microsoft 365, Dns, Jira, Windows 10, remote support tools, local network setups, zendesk, PC hardware components

Microsoft Active Directory, Azure Ad, Group Policy Management, L1 L2 helpdesk support, Windows Operating System, Microsoft Windows Server administration