IT support, desktop support, technical support, Technical Troubleshooting, Windows 11

VMware, Endpoint Security, Dns, Bash Scripting, DHCP, Network Troubleshooting, Backup And Restore, Firewall Configuration, Azure, AWS, Google Workspace administration, Hyper-V, Active Directory, VPN connectivity, Windows Server services, Server patching and maintenance

VMware, Onsite Support, Linux, Logging, Escalation Management, Tracking, Troubleshooting, engineering support, Preventive Maintenance, Review Meetings, help desk management, Technical Support, Supplier Management, Hardware, Incident Reports, Escalation Process

Incident Support, Mcsa, MCSE, Incident Management, Incident Handling, Call Risk, Cabling, Service Maintenance, Manage clients expectations, Well Organised, resolved escalations, Case Management, Technical Support, Microsoft Powerpoint, Answering Phone and Email Queries, Timely Delivery

antivirus software , ticketing systems , Endpoint Security, Dns, DHCP, Microsoft 365, network support, Lan, remote-support tools, Wi-Fi, web browsers, Active Directory, Microsoft Windows

Servicenow, Microsoft Office 365, Windows Server, PowerShell, Bash, microsoft power apps, Microsoft Iis, Microsoft Intune, Servicedesk, Python, Microsoft Azure Cloud, ITIL certification, ManageEngine, ITSM tools

antivirus software , ticketing systems , Endpoint Security, Switches, Dns, DHCP, Network Cabling, Lan, Access Points, remote-support tools, Wi-Fi, PC and laptop hardware, Active Directory, Windows desktop operating systems, Microsoft 365 applications

Servicenow, Outlook, Dns, VLAN, Microsoft Intune, Sso, DHCP, Microsoft 365, Azure Ad, Macos, Windows 10, Microsoft Entra ID, Freshservice, MFA, Jira Service Management, VPN clients, OneDrive, JAMF, Teams, Sharepoint

M365, Networking, Patch Management, Vpns, Windows, Antivirus, Macos, Active Directory, Recovery tools, Configuration changes, System updates, Communication platforms, Data backups, Remote work tools