network connectivity , Endpoint Security, Outlook, Operating Systems, Exchange Online, System Maintenance, Software Updates, Software Applications, Microsoft 365, Active Directory, Patching, OneDrive, Sharepoint, Teams, endpoint devices

Networking (LAN, IP addressing), Outlook, Remote assistance tools, Remote desktop tools, Active Directory, Wi-Fi, Microsoft Office Suite

Asset Management, Microsoft Office 365, desktop support, Microsoft Windows, ticketing system, desktop laptop imaging

Servicenow, Gpo, Mobile Devices, Intune, Windows, Microsoft 365, Linux, Macos, Active Directory, remote access tooling, MDM, Sharepoint, Teams, Mam

technical support, memory peripherals, Troubleshooting, hardware chipsets, remote connection tools

Microsoft Intune, Servicenow, Microsoft 365, Azure Ad, Outlook, Windows 10, SCCM MECM, Autopilot, Teams, Active Directory

Iso 27001, Hardware And Software Installation, Windows, Microsoft 365, Hardware Troubleshooting, Linux, Macos, Peripherals, system and data security, Microsoft Entra ID, Active Directory, Ethernet and IP configuration troubleshooting, Electrical Systems, networking fundamentals, computer components

support management , Windows Support, It Training, Software Troubleshooting, Lan Setup, Customer Service, Analytical and Problem-Solving Skills, Laptop Hardware, recording incidents, Direct experience, hands-on skills, Administrative Support, Configuring Operating Systems, Work Assignment, Able To Work Independently, Troubleshooting Laptop