IT Service Management (ITSM) processes, Scripting, Servicenow, Unix, Power Bi, Jira, Automation, Itil, Sql, Monitoring Tools, Linux, Microsoft Excel, Microsoft 365 administration, Microsoft Windows environments

Unix, Linux, Production Support

Java, Unix, Shell, Mariadb, Jboss, J2EE, Sql, C D setup, MQ setup

Elk, Prometheus, Grafana, Jenkins, Shell, Linux, Docker, Openshift, Kubernetes, Python, CRI-O, GitLab CI

mobile device support , Servicenow, Basic Networking Knowledge, Jira, Entra ID, Supporting migration programmes, Microsoft 365 administration and troubleshooting, Active Directory, Hardware deployment and break-fix support, Windows desktop support

Servicenow, Apis, Change Management, Grafana, Datadog, Microservices, New Relic, Appdynamics, Cloudwatch, Dynatrace, Log Analysis, Authentication, Apm, AWS, web services integrations, Jira Service Management, Mobile Platforms, Production Support, SRE practices, content delivery architecture, Troubleshooting, ITSM tools, monitoring observability tools

Kibana, Servicenow, Grafana, Microservices, Elasticsearch, AWS, Apis, Change Management, New Relic, Web Services, Appdynamics, Cloudwatch, Application Support, Incident Management, Dynatrace, Splunk, System integrations, Jira Service Management, Authentication and authorization flows, Monitoring and Observability Tools, CDN technologies, SRE principles, Production Support, Cloud-native application architecture, Technical Operations

Java, Kibana, Linux, Incident Management, Elasticsearch, Sql, Production Monitoring, Batch Processing

Datadog, New Relic, Dynatrace, Appdynamics, Grafana, Cloudwatch, Servicenow, Incident, Change Management, Jira Service Management, Problem, Production Support

Sql, Application Servers, Application Support, JIRA, production environments, deployment pipelines, scripting or programming languages