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Senior L1/L2 Support Engineer
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Key skills:
Ideal candidate: A hands-on technical professional who can quickly troubleshoot production issues, work across teams, and ensure reliable application performance and availability.
Job ID: 153337077
Skills:
Unified Messaging, Incident Management, AWS, Sla Management, E-Commerce Platforms, Root Cause Analysis, reliability monitoring, Script Development, Disruption Management, Role Modelling, Operational Management, Technical and Functional Support, engineering support, Commercial and operational support, Outage Management Systems, Escalation Process
Skills:
High Availability, Unified Messaging, Shell, Incident Management, AWS, Api Gateway, Sla Management, E-Commerce Platforms, Root Cause Analysis, reliability monitoring, Disruption Management, Role Modelling, Operational Management, Technical and Functional Support, Outage Management Systems, Escalation Process
Skills:
Application Support, It Operations, AWS, Log Analysis Tools, Technical Support, Ticketing Platforms, Monitoring and Observability Tools, Production Support, ITSM Processes
Skills:
Datadog, New Relic, Dynatrace, Appdynamics, Grafana, Cloudwatch, Servicenow, Incident, Change Management, Jira Service Management, Problem, Production Support
Skills:
Payment Gateways, Bash, Grafana, Datadog, Itil Certified, Application Support, Incident Management, Appdynamics, AWS, Api Gateway, E-Commerce Platforms, Disruption Management, Operational Management, Level 2 Support, Develop Mobile Applications, SLA adherence, Outage Management Systems, Production Support, Digital Applications, Escalation Process
