M365, Networking, Vpns, Macos, Windows, Active Directory

Desktop & IT Support, Device Deployment & Troubleshooting, Intune & Autopilot, Microsoft 365, Windows 10/11

Windows OS, Asset tagging, Imaging, Basic configuration, Windows update patching, Windows 11

ticketing systems , Microsoft Office 365, Basic Networking, Remote Support, desktop support, remote access tools, Microsoft Windows 10, troubleshooting concepts, ITSM processes

remediation , Windows Server, Outlook, Intune, Dns, DHCP, Client Administration, Security Compliance, Active Directory, Exchange O365, OneDrive, Teams, print services, O365 Services

email systems , Outlook, Switches, Networking, Servers, Firewall, Windows Environment, Exchange, Tcp/ip, Routers, backup systems, Active Directory, IT asset inventory

M365, Microsoft Windows, security patch management, Active Directory, end-point applications

VMware, Hyper-V, Microsoft 365 and Exchange, Remote access tools, Microsoft 365 User Administration, Active Directory, Windows 11

mobile device support , Servicenow, Basic Networking Knowledge, Jira, Entra ID, Supporting migration programmes, Microsoft 365 administration and troubleshooting, Active Directory, Hardware deployment and break-fix support, Windows desktop support