IVR Telephony, Contact Center testing, Telephony platforms, Telecom integrations including CTI SIP VoIP PBX SBC and dialer systems, TMAC, IVR systems

Performance & Load Testing, Genesys/Avaya/Cisco/NICE/Amazon Connect., Ivr, Cti, Telephony, TMAC, Contact Center, Unified Communications, Test Lead/Manager, SIP/VoIP, IVR Automation, Empirix Hammer/Call Master

Pbx, Genesys, Amazon Connect, Cti, Cisco, Dialer technologies, VoIP, SBC, Performance and load testing for voice platforms, SIP, Nice, Avaya

Genesys, Amazon Connect, Cisco, IVR Telephony, Test strategy planning, Unified Communications testing, Governance for UC IVR and Contact Center programs, Contact Center testing, Telephony platforms, Nice, TMAC, Avaya

Performance Center, Tosca, Performance Testing, Waterfall, Appium, Uat, JIRA, Devops, Test Strategy, Agile, Selenium, Loadrunner, Sit, Test Planning, QuerySurge, test governance, end-to-end testing, Hybrid Agile, testing processes