Mac, Linux, Windows, IT security practices, MDM Mobile Device Management, hardware configuration, Troubleshooting, asset management tools, imaging processes

kaseya , Active Directory Administration, Endpoint Security, Vpns, Patch Management, Dns, Microsoft Intune, DHCP, Microsoft 365, EMM platforms, Wi-Fi troubleshooting, RMM, mobile OS, MDM, compliance standards, ITSM platforms

Dynamics 365, Servicenow, Microsoft 365, PowerShell, Exchange Online, Entra ID, OneDrive, Sharepoint, Teams, ITSM tools, zendesk

Servicenow, Microsoft 365, Mac Operating Systems, It Service Management, Windows, Microsoft Teams, Zoom

Software Updates, Software Troubleshooting, Network Administration, Patch Management, remote support tools, backup monitoring, IT asset lifecycle management

Asset Management, Microsoft 365, Vpn, Ticketing Tools, Macos, Lan, Windows, Office 365, Wi-Fi

Bitlocker, Intune, BSOD crash diagnostics, Ticketing system, Configuration imaging and deployment, O365 support, Break-fix support, File vault encryption, Basic network troubleshooting, Device provisioning, Windows 11, Microsoft Office Suite

Servicenow, It Service Management, Microsoft 365, ticketing platforms, meeting room technology, Mac operating system