It's more than a job
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
How you create impact
- Provide technical support to end users via phone, email, chat, or in person.
- Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and other peripherals.
- Install, configure, and maintain operating systems, software applications, and hardware components following corporate standards.
- Manage endpoint devices using corporate provided tools such as RMM/MDM/EMM platforms.
- Ensure compliance with IT policies and security standards across all endpoints.
- Maintain accurate documentation of support requests, resolutions, and asset inventory (hardware and software).
- Collaborate with other IT team members to escalate and resolve complex issues.
- Assist in onboarding and offboarding processes, including device provisioning and decommissioning.
- Participate in IT projects and initiatives related to infrastructure upgrades, system rollouts, and process improvements
- Other duties assigned by manager.
What we would like you to bring
- Experience with ITSM platforms
- Proficiency with endpoint management tools like Microsoft Intune, Kaseya, or other RMM/MDM/EMM platforms.
- Strong knowledge of Windows, and mobile OS environments.
- Understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.
- Familiarity with endpoint security, patch management, and compliance standards.
- Microsoft 365 & Active Directory: Administration and user support experience.
- Written and verbal communication, including technical writing skills in English.
- Good communication and collaboration skills, listening and negotiation skills are required.
- Structured and methodical way of working and professional appearance.
- Experience in the logistics or transport business is preferred.
What's in it for you
At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here's what you can look forward to:
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
