Windows OS, Desktop support, Dns, Mcafee, Network Troubleshooting, Group Policy, Excel, market data services, tracert, hopping, video conferencing systems, trading floor voice technologies, Telnet, Power, proxy setting, transaction services

Microsoft 365, ITIL Foundation Certification, Active Directory, ManageEngine Endpoint Central, Windows 11

Microsoft Active Directory, Azure Ad, Group Policy Management, L1 L2 helpdesk support, Windows Operating System, Microsoft Windows Server administration

desktop imaging , M365, Desktop support, Windows, Macos, Network Troubleshooting, antivirus tools, security patches, Email control panel, data backup routines, cloud administration, business applications, helpdesk ticketing system

Troubleshooting Skills, Basic Networking, Windows OS, Desktop Support

ticketing systems , It Helpdesk, Microsoft Office 365, Basic Networking, desktop support, remote access tools, Troubleshooting, Microsoft Windows 10, ITSM processes

Networking, desktop support, Windows operating systems, deskside support, IT peripherals, Troubleshooting