Shopify, Reporting Skills, Queue Management, escalations, customer support KPIs, Gorgias, Customer Service, Rostering, subscription management platforms, logistics, Customer Support, operational performance, Workforce Planning, eCommerce customer support, ReCharge, Customer Operations, 3PLs, fulfilment

Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, Resource Planning, Performance Management

Microsoft Office, Service Delivery, Recruiting, Administration, Leadership, Supply and Logistics, Customer Service, Customer Satisfaction, Customer Loyalty, Driving License, Inventory Management, Interpersonal Skills

Power Bi, SAP, Ms Office, Logistics Management, Project management, Data analytics tools, Inventory Control, Transportation, Warehouse Management

Slas, Marketplace operations, Seller centre tools, CSAT, TikTok Shop operations, Campaign mechanics, Platform escalation processes, Fulfilment requirements, Refund and return handling, Service metrics, Process-oriented mindset, service recovery, Customer Service Management, Operational discipline, Assortment and content setup, Quality Monitoring