IT support, User Training, Sharepoint Administration, System Maintenance, Microsoft 365, Technical Documentation, Microsoft Azure, Network Troubleshooting, Hardware Troubleshooting, operational workflow optimization, process improvement, Multi-Factor Authentication, system rollout planning, system checks, email account setup, SMTP configurations, Data Validation, Project Coordination

Generative AI e.g. Copilot ChatGPT, It Infrastructure Management, Hardware Software Troubleshooting, Active Directory Group Policy, Backup Disaster Recovery, Microsoft Windows Server Desktop Administration, Microsoft 365 Services, System Monitoring Performance Tuning, Network Support LAN WAN TCP IP DNS DHCP, Cloud Platforms AWS or equivalent, Cybersecurity fundamentals access control endpoint protection, Virtualization VMware Hyper-V

L3 Support, Windows OS, Microsoft Office 365, It Infrastructure, Network Administration, Ms Office, Asset Management, IP networks

Windows OS, Printers, Cybersecurity, Networks, Servers, Microsoft 365, IT operations setup and support, cloud platforms, basic networking concepts, end-user assistance, disaster recovery plans, Troubleshooting, backup procedures

Nat, Microsoft Office, routing, Fortigate, Palo Alto, It Networking, Microsoft Azure, switching, GlobalProtect VPN, Cisco SD-WAN devices, Cisco SD-WAN, Palo Alto Prisma Cloud, panorama, firewall concepts

Firewall Administration, Networking, Windows environments

L3 Support, Software Updates, Windows OS, Microsoft Office 365, It Infrastructure, Ms Office, Asset Management, network patching, network firewall, IP networks

apc ups , Ms Sql Server, network security, MySQL, Windows Server 2016, Vlans, Firewall, Storage RAID, Dell PowerEdge series hardware, Synology NAS, VMware vSphere 6.x

Aps, M365, Networking, Servers, Azure Ad, End User Computing, Cisco Switches, Site To Site Vpn, Fortinet firewalls, Info-Tech Full HR Cloud, Active Directory, HR E-Suite System, Asset software management, Microsoft365, Google Workspace, software Sage, procurement, Budget

Java, Microsoft 365, Apis, Javascript, Sql, Business Central, Jet Report