Hardware And Software Installation, Linux, Ethernet, Ip Configuration, Macos, Network Troubleshooting, Windows, networking fundamentals, Microsoft Entra ID, Active Directory, Microsoft support tools

email clients , Ticketing Tools, Macos, Presentation Software, enterprise productivity applications, cloud collaboration tools, remote access VPN

Exposure to servers infrastructure, Apple macOS troubleshooting, WAN networking basics, Microsoft 365 support, Laptop troubleshooting, Basic networking concepts

Microsoft Windows OS, Service management practices, Printing environments, Networking fundamentals, ITIL principles, Apple macOS, End-user computing lifecycle management, Laptop hardware troubleshooting

Linux, IT support, Macos, Windows, standard productivity tools, asset handling

Printers, Microsoft Office 365, Outlook, Ubuntu, Macos, scanners, TCP IP networking, docking stations, Active Directory, webcams, Windows 11, WPS Office