ticketing systems , Servicenow, Windows OS, Outlook, Networking, Jira, Ip Addressing, Lan, Windows 10, Wi-Fi, Active Directory, remote desktop tools, remote assistance tools, zendesk, Microsoft Office Suite

Windows OS, Ms Outlook, mobile devices support, Macintosh

DHCP, Microsoft 365, Vpn, Slack, Macos, Dns, Windows, Feishu, Active Directory

Microsoft Office 365, Microsoft Windows 10

Servicenow, DHCP, Dns, Jira, Windows 10, Microsoft Office O365, Freshservice, Active Directory

ticketing systems , Windows OS, Microsoft Intune, Servicenow, Microsoft 365, Jira, remote access tools, Entra ID, laptop lifecycle management

Servicenow, M365, Mobile Device Management, Incident Support, Ms Outlook, deskside support, Win 11 applications, video conferencing support, laptop desktop re-image

it security operations , Windows OS, Basic Networking, Data Migration, Desktop support, It Infrastructure Support, Active Directory, Asset lifecycle management, Troubleshooting

network connectivity , ticketing systems , Servicenow, Windows OS, Printers, Configuration, IT security, Operating Systems, Desktop Hardware, JIRA, It Asset Management, equipment lifecycle, Active Directory, data privacy practices, maintenance of desktop equipment, basic networking concepts, inventory tracking, user accounts, Installation, peripheral issues, Email