Analytical Skills, Salesforce, B2B selling environment, Business requirement documents, CRM or enterprise systems, AI solutions

Scrum, Agile, Waterfall, Data Analytics, Requirements Gathering, Business Process Analysis, Stakeholder Engagement, Project Management, Business Analysis, Salesforce, Microsoft Dynamics 365, Business Process Modelling

Sales Cloud, Process Builder, Permission Sets, Salesforce Configuration, Flows, Gitlab, Soql, Dashboards, Jenkins, Reports, Service Cloud, Sosl, Shield Encryption, Copado, Experience Cloud, data models, Salesforce

Tableau, Mulesoft, Omnistudio, Salesforce, Omniscript

Requirements Gathering, Scrum, Agile, Waterfall, Data Analytics, Business Process Analysis, Stakeholder Engagement, Project Management, Business Analysis, Salesforce, Microsoft Dynamics 365, Business Process Modelling

support automation , Servicenow, PowerShell, Sql, Technical Documentation, programming, Python, ITIL-based support processes, Freshservice, application automation systems, Jira Service Management, Knowledge Management, L2 application support, virtual-agent solutions, ITIL Foundation certification, ITSM platforms, AI chatbots

technology implementation , audio visual support , It Infrastructure Operations, Project Scope, JIRA, Change Request Management, Forecasting, Work in A Fast Paced Environment, Client Facing Skills, supplier liaison, technological awareness, Industry Stakeholders, Project Lifecycle Management, Project Planning, Stakeholder Management, Project Time Management

Agile Project Management, Software Project Management, Information Technology, Educational Workshops, Written and Verbal Communication Abilities, relationships with external stakeholders, Drive Awareness, Engaging Stakeholders, Change Management Process, Organisational Change Management, Post-Implementation Support, Team Player, Business Transformation, It Management

User Stories, Test Cases, Microsoft Outlook, training resources, project documentation, personal income tax, Corporate income tax, Singapore tax compliance, Gst, process improvement, IRAS interactions, tax technical materials, withholding tax