Assistant Manager, Change Management

Job Description

• Develop and execute a change management strategyacross the programme lifecycle, covering stakeholder engagement,communications, impact assessments, and organisational readiness. This includesbuilding strong partnerships with internal officers and external parties (e.g.law firms, other public sector agencies, etc).
• Plan and facilitate workshops, consultationsessions, and co-design activities to gather industry insights, validatefuture-state processes, and ensure proposed solutions meet user expectations.Feedback from these sessions will be consolidated and communicated to theProduct and Business teams to shape functional requirements.
• Drive awareness and adoption through briefings,roadshows, and communication campaigns, while assessing readiness anddeveloping mitigation strategies to address adoption risks. Closer to go-live,also coordinate user training and post-implementation engagement to support asmooth transition.
• Monitor engagement outcomes, maintainstakeholder logs and issue registers, and prepare reports and recommendationsfor programme leadership.
• Any other duties as assigned by the supervisor.

Job Requirement:

• Background in IT or software product management/ IT information systems related.
• Relevant experience in business transformation,stakeholder engagement, organisational change management or programme delivery.
• Experience engaging external stakeholders indigital transformation initiatives would be a merit.
• Experience facilitating workshops, consultationsand user validation activities such as demonstrations, prototype reviews orpilot implementations.
• Strong written and verbal communication skills.
• Ability to engage diverse stakeholders andsynthesise feedback.
• Structured and detail-oriented approach tocoordination work.
• Team player and positive mindset
• Good understanding of organisational changemanagement principles and practices.
• Familiarity with the ADKAR Change ManagementFramework and application.
• Prosci Certified Change Practitioner orequivalent certification is an advantage.
• Familiarity with Agile delivery environments anddigital transformation programmes.
• This is a one year contract position