NTFS and file level permissions, Printer hardware support, Terminal Services remote control support, Active Directory, Antivirus encryption application and software support

DHCP, Microsoft 365, Vpn, Macos, Dns, Windows, Active Directory, ITIL practices

Incident And Problem Management, Cisco Routers, Servers, ServiceDesk Remote Desktop Support, IMACD function, LAN Switches, Active Directory, Reimaging computers, Windows domain structure, Data Centres, Printer hardware support, Ghost Terminal Services

network connectivity , DHCP, Antivirus Installation, Dns, Ms Office, Hardware Troubleshooting, Windows operating systems, file server management, Active Directory

ticketing systems , Windows OS, DHCP, Microsoft 365, Basic Networking, Dns, Hardware Troubleshooting, Active Directory

Servicenow, PowerShell, Intune, Bash, Dns, Jira, DHCP, Vpn, Linux, Macos, Hardware Troubleshooting, SCCM, Active Directory, Windows OS 10 11, JAMF

Cisco Routers, Iphone, Android, Servers, Microsoft Office 2016, LAN switches, Mac devices, Lenovo systems, NTFS permissions, Active Directory, remote support tools, data center equipment, Printer Hardware, Windows OS 7

Microsoft 365, Ticketing Tools, Windows OS, basic networking concepts, Active Directory

IT security, Ms Office 365, diagnostic programs and tools, VPN support, Active Directory, Level 1 2 Support