email clients , Ticketing Tools, Macos, Presentation Software, enterprise productivity applications, cloud collaboration tools, remote access VPN

Windows OS, Microsoft Office, Troubleshooting, networking hardware and software support

ticketing systems , Microsoft Intune, Servicenow, Windows OS, Microsoft 365, Jira, remote access tools, Entra ID, laptop lifecycle management

ticketing systems , Servicenow, Windows OS, Outlook, Networking, Jira, Ip Addressing, Lan, Windows 10, Wi-Fi, Active Directory, remote desktop tools, remote assistance tools, zendesk, Microsoft Office Suite

Network support, Windows OS, Antivirus, Backup, Wan, IT security, Switches, Firewalls, Printers, Lan, Routers, File Sharing, scanners, barcode systems, Wi-Fi, Active Directory, Basic server administration, ERP MES systems, PC setup and troubleshooting, user access control

Networking, SCCM, Windows 10, Active Directory, Microsoft O365, EUC H F Support

DHCP, Microsoft 365, Vpn, Slack, Macos, Dns, Windows, Feishu, Active Directory

Windows OS, Ms Outlook, mobile devices support, Macintosh