Perform professional technical repairs and servicing of Franck Muller & appointed independent brands in adherence to service delivery standards
Perform technical evaluation to identify the service needed
Perform quality control checks
Responsible for the quality of the luxury and complication watches repaired and services
Polishing of cases and bracelets
Perform the required technical intervention agreed with the customer, such as quick battery change, maintenance service, complete service or other types of technical diagnosis
Follow up and manage technical documentation, consolidating technical issues
Provide technical advice & training to stores under Holdings
Attend technical training on independent brands that appointed HSSG on exclusivity
Communication to customers to explain diagnostic when technical enquiry raised
Job Requirements:
Minimum GCE N / O Level or Certificate of Competency in watch repair or any other relevant courses
At least 3 years of experience in watch repairs and servicing
Possess great learning attitude with a pleasant personality
Keen in watch repair or watch care services industry
