Duties/Responsibilities:

• Generate goods receipt notes/warehouse receipts and Delivery Orders accordingly
• Manages warehouse inventory and maintains the database
• Generate Goods Receipt Notes/Warehouse Receipts and Delivery Orders, and submit to the billing department/operations department once completed
• Perform inbound cargo checking and outbound cargo checking.
• Ensure all cargoes are appropriately labelled for storage
• Ensure all documents related to good receiving and goods releasing are kept in order in the database
• Plan and coordinate with customer service teams to ensure timely execution of operations (shipment clearance and delivery).
• To fulfil customer requests and immediately resolve if a complaint arises.
• To ensure all inventory transactions are completed within the timeline and maintain stock accuracy.
• To conduct an inventory count and assist in verifying stock discrepancies.
• To ensure the security and accountability of materials and goods with inventory control.
• To ensure filing of documents is completed on time and accurately.
• Ensure functional activities integrate with organisational requirements for quality management, regulatory compliance, and customer needs.
• To send out daily/weekly/monthly reports as per the customer's requirements
• To support billing reports when tasked
• Performs other job-related functions as and when required by the superior.
• Other ad-hoc tasks as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organisational skills and attention to detail.
• Ability to quickly learn company product codes and terminology.
• Thorough understanding of warehouse policies and procedures.
• Good analytical skills and ability to make judgements relative to inventory.
• Proficient in MS Office, computer knowledge, and operating scanning equipment
• Positive customer service skills with an ability to communicate eloquently and effectively
• Desire to work in a fast-paced and dynamic environment and be able to handle stressful conditions.
• Able to work independently with minimum supervision, self-initiated.

Education and Experience:

• Diploma or equivalent required.
• At least three years of work experience in a warehouse is required.

Physical Requirements:

• Must be able to carry items up to 25kg.
• Ability to move around the warehouse.