Guest Interaction:Greet customers, show them to their tables, and make menu recommendations or explain daily specials.
Order Taking:Accurately take food and beverage orders, noting any special requests or allergies.
Food & Drink Service:Deliver prepared food and drinks to tables using trays and trolleys.
Table Maintenance:Ensure tables are clean, stocked with glassware, salt, pepper, and other condiments, and clear away used plates and cutlery after guests leave.
Payment Processing:Present bills and process payments from customers.
Customer Care:Check on guests to ensure satisfaction, address any complaints, and handle special requests.
Kitchen Coordination:Act as a liaison between the customer and kitchen staff, ensuring orders are passed on correctly.
Health & Safety:Adhere to health and sanitation guidelines for handling food and maintaining a clean environment.
Shift Duties:Perform tasks like preparing the service station, rolling silverware, and assisting with other front-of-house duties.
Essential Skills
Customer Service:Strong interpersonal and communication skills to ensure a positive guest experience.
Organization & Multitasking:Ability to manage multiple tables and tasks efficiently in a fast-paced environment.
Attention to Detail:Precision in taking orders and ensuring food is prepared and presented correctly.
Teamwork:The ability to work effectively with other servers, kitchen staff, and managers.
Physical Stamina:The job requires standing, walking, and sometimes lifting, which can be physically demanding.
