WAITER/WAITRESS/HOSTESS

Responsibilities

Welcome guests to the venue

Provide accurate wait time and monitor waiting lists

Manage reservations

Escort guest to assigned dining or bar areas

Greet guests upon their arrival and departure

Maintain the cleanliness of reception area

Cater to guests who require extra attention

Responds to guest inquiries and requested in a timely, friendly and efficient manner

Passing out menus and answer incoming calls and address guests queries

Requirements

Able to provide customer service in a fast-paced environment

Good positive attitude and ability to work well under pressure with all restaurant staff

Experience in managing reservation

Good communication skill (via phone and in-person)

Goo organisational skill with the ability to monitor entire dining and bar area