About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Key responsibilities include:
- Identifying product development opportunities and requirements based on customer needs, competitor benchmarking, and market research. Develop new products and improving existing solutions within the agreed deadlines, including commercialization of these products
- Working with various key partners in the bank, you will build business cases and prepare business requirements, review functional specifications, perform user acceptance testing, address day-to-day business process matters and issues, support sales calls and participate in responses to Request For Proposals (RFP) from customers. Collaborate with key business partners to ensure end-to-end integrity of final delivered solutions, processes and documentation. These partners include Services Management, Product Developers, Project Management, Technology, Operations, Legal, Compliance, Client Fulfillment and Sales.
- Addressing day-to-day business process matters such as technical support, operational issues, client service support, legal documentation, etc.
- Ensure clear understanding of our product capabilities across various customer touch-points including Sales, Relationship Managers, Branches, Implementation & Customer Service, Call Centre, etc., through proactive communications program, internal training workshops, etc.
- Providing post-sales support in terms of product documentation, implementation of solutions and necessary training for stakeholders to ensure continued usage of our products and services.
- Play a supporting role in reviewing and developing new payment capability for the bank, to augment offerings for clients
- Active participation in industry projects and forums, to shape the cross border payment landscape in Singapore and ASEAN
Requirements
- 5- 8 years of experience in Cash Management business across Asia Pacific, especially with respect to Network Expansion, FI products, and Payables & Receivables products.
- Strong interpersonal and communication skills with good spoken and written English and local language. Ability to communicate at all levels of the organization both internally and externally.
- A highly-motivated self-starter with a strong desire to learn.
- Ability to keep abreast of changes in the markets, customer requirements, competitors responses and the Bank's abilities and to use this information to identify new business
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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