Volunteer Management Executive

Volunteer Management Executive

Key Responsibilities

Volunteer Recruitment & Engagement

. Manage volunteer recruitment, interview screening & onboarding

. Maintain volunteer database, schedules & deployment plans

. Coordinate volunteer orientations, briefings & handbook adherence

. Build strong volunteer culture aligned with trauma‑informed values

Programme Support

. Support shelter, events, outreach and community programmes

. Coordinate volunteer logistics, communications & duty fulfilment

. Track volunteer hours, attendance & feedback

Training & Capacity Building

. Conduct briefings on safeguarding, confidentiality, boundaries & crisis response

. Coordinate training sessions and capability development

Administrative & Reporting

. Maintain volunteer records & compliance with safeguarding policies

. Support reporting to management & funding partners

. Improve volunteer processes & experience feedback loops

Requirements

. Diploma/Degree in Social Sciences, Community Development, Communications or related field

. Experience in volunteer or community engagement preferred

. Strong interpersonal, communication & organisation skills

. Compassionate, adaptable, and aligned with social‑service values

. Respect for confidentiality & sensitivity when engaging with survivors