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Job Description
Roles & Responsibilities
- Design UI screens and end-to-end flows for the volunteer management system across its key user journeys.
- Translate product requirements and research insight into concrete, usable interface designs.
- Design for the range of users the system serves — coordinators, administrators, and volunteers — accounting for their differing needs and contexts.
- Establish consistent UI patterns and components across the system.
- Plan and run usability testing to validate interface decisions and translate findings into design improvements.
- Ensure interfaces meet accessibility standards (WCAG 2.1), applied in practice.
- Partner with researchers, product, and engineering to move designs from concept through to implementation.
- Contribute reusable patterns and components back to the government design system where relevant.
Qualifications & Skill Sets
- At least 5 years of experience in UI or product design, with a portfolio of shipped digital products.
- Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens.
- Advanced Figma, including componentization and design tokens.
- Hands-on usability testing experience — planning, running, and acting on findings.
- Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design).
- Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage.
- Clear communication of design rationale to technical and non-technical audiences.
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