About Us
We are an education company with over 10 years of experience delivering STEM, coding, and robotics enrichment programmes to MOE schools, private centres, student care centres, and preschools across Singapore (K-12).
About the Role
The Trainer Deployment & Coordinator plays a key role in ensuring the smooth planning, coordination, and execution of training programmes. This role oversees trainer deployment strategies, scheduling, and operational readiness, while working closely with a Scheduling & Operations assistant who supports day-to-day execution.
Responsibilities
1. Trainer Deployment & Scheduling
- Plan and assign trainers to programmes based on availability, skillsets, and requirements
- Oversee and optimise trainer deployment across multiple programmes and locations
- Work closely with the Scheduling Assistant on the deployment
- Manage last-minute changes, replacements, and contingency planning
2. Programme Setup & Coordination
- Ensure all necessary details, resources, and relevant work chats are created before programme commencement
- Work with the scheduler assistant to track the readiness of each programme
- Ensure smooth and timely start of all programmes
- Liaise with internal teams and external partners to align operational requirements
3. Operations & Execution
- Act as the main point of contact for trainers & clients on deployment matters
- Provide oversight on day-to-day operations, ensuring schedules are executed accurately
- Ensure trainers adhere to schedules, reporting requirements, and company standards
- Ensure data has been updated on live sheet promptly
4. Feedback & Continuous Improvement
- Collect on-ground feedback from clients, partners, and trainers
- Review feedback gathered and update during internal team meetings
- Recommend improvements to deployment planning and programme execution
- Work with internal teams to enhance trainer performance and programme delivery
5. Administrative & Reporting
- Maintain oversight of trainer assignment records and scheduling accuracy
- Review and validate schedules and reports together with the Scheduling Assistant
- Report mainly to the HOD directly
Requirements
- Strong organisational and coordination skills.
- Good time management and ability to handle multiple tasks.
- Close attention to detail and accuracy in data entry.
- Proactive problem-solving, especially in urgent or last-minute scheduling situations.
- Good communication skills and a collaborative team player.
- Proficiency in Excel and basic document management.
- Experience with a scheduling system is an advantage.
- Diploma or Degree in a relevant field is preferred, but not required.
