Administrative Support
- Manage Case Management system admin operations including role assignments, basic report generation and category maintenance
- Assist with corporate gifts management and coordination
- Mail and Courier Management
- Prepare outgoing mail (registered, local and overseas) for postage
- Coordinate courier deliveries and pickups with proper record keeping
- Follow up closely to ensure timely delivery and pickup completion Customer Service Operations
- Provide professional customer service by responding to enquiries across CSC service touchpoints within Service Level Agreement Qualifications and Experience:
- Minimum GCE O Level or equivalent educational qualification
- Previous customer service or administrative experience is a plus Skills and Competencies:
- Strong communication and listening skillsEffective problem-solving and analytical abilities
- Basic technical proficiency (basic computer literacy, quick learning of new systems, able to navigate different systems)Good time management and multitasking abilitiesAble to work both collaboratively and independently Personal Attributes
- Good emotional intelligence and patience
- Quick learning and adaptabilityProfessional attitude and reliabilityPleasant disposition with good interpersonal skills
- Strong integrity and drive for excellence in work
Duration/Working hours:
6 months contract
42 hours per week
.. We regret to inform only shortlisted candidates will be notified.
