Job Scope:
- Manage internal and external stakeholder engagements, including meeting coordination and calendar management.
- Arrange logistics for key stakeholder events, including healthcare provider forums and consultations, through both virtual and in-person sessions.
- Manage public enquiry mailboxes (triaging, drafting replies, and responding to enquiries), and disseminating official documents to relevant stakeholders.
- Assist the team in conducting basic quantitative and qualitative data analysis (e.g., analysing public enquiries received by the division and identifying recurring topics of interest).
- Track deadlines, deliverables, and milestones to ensure adherence to project timelines.
- Assist in designing communication materials, such as infographics.
- Perform other administrative tasks as assigned, including data entry, collation, and updating Excel databases (e.g., contact lists).
Requirements:
- Administrative support, including organizing meetings, data entry, and collation, as well as proficiency in virtual meeting platforms such as Zoom and Microsoft Teams.
- Basic Excel analytical skills, including the use of filter functions, VLOOKUP, calculating averages/sums, plotting graphs, and preparing tables/charts. Knowledge of pivot tables is an added advantage.
- Comfortable working with large datasets in Excel.
- Detail-oriented and meticulous.
- Strong written and verbal communication skills.
- Good project management skills, with the ability to handle multiple tasks concurrently under tight deadlines.
- Ability to work independently with minimal supervision as well as collaboratively within a team.
- Willingness to learn and acquire new skills.
- Experience in organising and managing stakeholder engagement sessions.
- Experience in customer service and handling public enquiries and feedback.
- Experience in website maintenance.
- Basic graphic design skills (e.g., Canva).
- Preferably an A level or Diploma holder with at least 3 years experience in Word, PowerPoint and Excel skills.
Working Hours: Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm
Contract Period: 12 months
Salary: $12-$13/hr
Location: Pasir Panjang
EA License No.: 96C4864
Reg No.: R26159658 BRANN LEONG CHUN HOE
